As you enter the hospitality workforce, you will be challenged to demonstrate skills that give you a competitive advantage. Technology-based skills, in particular, are a vital component of your success. Here at Newmarket International, Inc., we understand this and have created a new program called Delphi in the Classroom to introduce you to Delphi-the world's leading sales and catering system.
"Newmarket is offering a tremendous program," states Carolyn U. Lambert, PhD, Associate Professor, School of Hospitality Management, The Pennsylvania State University. "This is a best-of-both-worlds situation for those of us in education because we don't have to buy, maintain, or update the system; however, we are offering our students exposure to a product used by the major hotel chains and have the support of such a significant software vendor. Now, our students receive the training as defined by the vendor, just as they would in a job. It's a win-win as far as I can see."
The Delphi Sales and Catering system is used by more than 70,000 sales and catering professionals worldwide. "Newmarket International is excited to help foster the growth of the next generation of hospitality professionals," says Sean O'Neill, Chairman and Chief Executive Officer, Newmarket International, Inc. "Now more than ever, students need to enter the marketplace with credentials that make them stand apart from their peers."
If you are an educational institution and would like to learn more about how your students can gain access to these eLearning courses, please complete the application or contact educate@delphiintheclassroom.com for more information. Enjoy the courses!
Cost: $25.00
Access: 180 days from date of purchase. This course teaches the skills needed to use Delphi effectively. After taking this course, you will be able to enter accounts, contacts, bookings, and events. This is a "must have" training course for anyone looking to work in hotel sales, catering, or convention services. After passing the course assessment, update your resume to include your new Delphi skills, and watch the job offers come in. read more Cost: $25.00
Access: 180 days from date of purchase. If you are looking for a position in catering, convention services, or banquets, this course will provide you with the skills needed to work with Banquet Event Orders (BEOs) in Delphi. You will learn about food and beverage menus, audio-visual items and banquet checks. The New Employee eLearning course is a prerequisite for this course. read more Cost: $25.00
Access: 180 days from date of purchase. A terrific way to help customers visualize their event is to provide them with a drawing of how their function room will be set up. Using Diagrams, you can create detailed and accurate event setup diagrams for meetings, events, and weddings. Providing your clients with an accurate room diagram allows you to address any problems before the event and eliminate surprises. This course is a must for any student considering a career as a Catering Manager or Event Planner. read moreCost: $25.00
Access: 180 days from date of purchase. Earning the title of NSA (Newmarket Systems Administrator) will provide students with a distinct advantage in the hospitality profession. As the NSA you will be qualified and confident in your ability to manage all aspects of Delphi. You will be able to build the system best suited for your organization's business processes, train your team to use it, maintain the health of the database, and produce meaningful reports. This course is appropriate for students looking to expand their skills and job opportunities to include the system administration aspects of Delphi. This title is broken down into three sub-courses: Delphi Setup, Database Management and Utilities, and Power BEO Setup. Each sub-course has it’s own certification test. Each sub-course takes approximately 5 hours to complete. read moreRecommended prerequisites include: Power BEO and Delphi New Employee eLearning courses. Cost: $10.00
Access: 180 days from date of purchase. The Sales Home Dashboard is used by Sales Managers and Directors to monitor your property's pace, boost Sales Manager productivity, identify and sell need periods, and manage the sales pipeline. This course is ideal for those individuals seeking a Sales Manager, Revenue Management, or Front Desk Agent position. This course takes approximately 60 minutes to complete. read more Cost: $10.00
Access: 180 days from date of purchase. This course is designed for any individual seeking a sales or catering position in the hospitality industry. This is not a technology course, but a sales skills course.
This is a fully narrated course that teaches students how to use the Internet to locate new business and develop a list of qualified prospects in the corporate, association, and SMERFE market segments. This course takes approximately 90 minutes to complete.
No prerequisites required. Cost: $25.00
Access: 180 days from date of purchase. This course teaches the skills needed to use Delphi effectively. After taking this course, you will be able to enter accounts, contacts, bookings, and events. This is a "must have" training course for anyone looking to work in hotel sales, catering, or convention services. After passing the course assessment, update your resume to include your new Delphi skills, and watch the job offers come in. Cost: $25.00
Access: 180 days from date of purchase. If you are looking for a position in catering, convention services, or banquets, this course will provide you with the skills needed to work with Banquet Event Orders (BEOs) in Delphi. You will learn about food and beverage menus, audio-visual items and banquet checks. The New Employee eLearning course is a prerequisite for this course.
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